A Review Of Kohl’s
0 User reviews
Editors rating
From deals on heels to cool cups, Kohl’s is your one stop shop. It can be difficult shopping for the whole family, dragging your kids along form store to store each to fit their individual needs, and don’t forget about your husband! Kohl’s makes it easy on you, providing a wide variety of products to fit all of your family’s needs.
With unique collaborations with celebrities such as fashion icon Lauren Conrad and pop star Jennifer Lopez, Kohl’s carries fashion forward products designed by those in the epicenter of the industry. Kohls offers a unique shopping experience with, daily savings, great variety and eager employees.
Online Store
Kohl’s online store contains more items than there brick and mortar, making it easy to navigate from pants to headphones. The deals are amazing, and on truly everything you could possibly need to buy. With free shipping on orders over $50 and free returns Kohl’s removes the usual hassle of online shopping.
Make sure to keep your receipts and order forms if you plan on returning anything, as it makes the process hassle free. This is a high volume retailer, so be aware of the risk with that you take when ordering online, technology is not perfect and sometimes inputs transactions incorrectly. Kohl’s has a great phone, and online system to answer any questions and help you resolve your problem.
Kohl’s Cash
A great incentive program Kohls offers is there Kohls Cash, for every $50 spent you earn $10 Kohls Cash. There is nothing better than getting paid to shop and with already jaw dropping deals this it feels like you are being paid to shop there.
The only downside is that handling of Kohl’s Cash usually works better in store, where an associate can help you in person. There are times where the system does not read the reward correctly and will need a manual override, doing this over the phone with an online order can be time consuming.
Customer Service
Kind, caring, confident employees are what make Kohl’s a unique and enjoyable shopping experience. There will always be a handful of staff that leave a bad taste in your mouth, however the dedicated teams working throughout this company make up for those sour grapes. You can tell what a work environment is like by how long the employees have been there, and at Kohl’s the number of tenured employees is significant, which is rare in the world of retail. The employees offer a warm and inviting shopping experience that has you opting for in store pick-ip on your orders.
Quality
The old adage is true, “You get what you pay for,” however only with certain products. If you are looking for a cashmere to last you the next ten years, that is a product to invest in, as cashmere is one of the most delicate fabrics available. However, if you are looking for great staples for your closet Kohl’s truly provides quality for reasonable pricing.
As a customer you have a responsibility to educate yourself on what you are buying, read the care instructions and you will have no problems. Same can be said for home goods, if it looks cheap it probably is going to fall apart. Kohl’s has a plethora of daily sales available on higher priced items making them affordable, be a smart shopper and watch for those opportunities!
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